計費和保險

The bill you received is for laboratory services provided by Quest Diagnostics, which were ordered by your physician.  This bill is for laboratory testing fees only and is separate from any bill you may have received from your physician and/or paid at your physicians office.

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Although you may not have physically visited a Quest Diagnostics location, your physician may have sent your specimen out to a Quest Diagnostics laboratory to be tested.

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Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received an bill.

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A few reasons you may have received a bill include, but are not limited to, the following:

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• Insurance information was not received or the wrong insurance information was received on your test order
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• The insurance carrier processed the claim and denied payment
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• The insurance carrier processed the claim and applied the balance to your co-pay or deductible
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• The insurance carrier did not respond to the claim.
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您收到的賬單是Quest Diagnostics提供的實驗室服務，由您的醫生訂購。此條例草案僅供實驗室檢測費用，並與您可能從您的醫生收到和/或在您的醫生辦公室收到的任何賬單分開。

雖然您可能沒有物理訪問Quest Diagnostics位置，但您的醫生可能已將您的標本發送到Quest Diagnostics實驗室進行測試。

請參閱您的Quest Diagnostics帳單上的留言或從您的保險公司中獲益的解釋，了解有關您收到賬單的原因的更具體信息。

您可能已收到條例草案的一些原因包括但不限於以下內容：

• 未收到保險信息或在您的測試訂單上收到錯誤的保險信息
• 保險公司處理了索賠和拒絕付款
• 保險公司處理了索賠並將餘額適用於您的共同支付或扣除
• 保險公司沒有響應索賠。

Please send the requested information to the address or fax number listed on your bill.  You can also call the Customer Service phone number listed on your bill, or contact our online Customer Service. If the message on your bill indicates that your insurance carrier needs more information from you in order to process your claim, please contact your insurance carrier directly.

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請將所需信息發送到您的賬單上列出的地址或傳真號碼。您還可以致電帳單上列出的客戶服務電話號碼，或聯係我們在線客戶服務。如果您的賬單上的信息表明您的保險公司需要更多信息，以便處理您的索賠，請直接與您的保險公司聯係。